Old Mutual unveils e-claims channel

By Omobola Toolu-Kusimo

OLD Mutual Nigeria has launched an e-channel to ensure access to benefits for its customers.

The firm urged its policyholders, despite the lockdown to make claims through its digital and mobile-friendly, e-commerce web portal, to ensure that their access to their benefits.

The e-claims channel is in line with the brand’s commitment to providing accessible, swifter, convenient, affordable, tailor-made and exceptional customer-service inspired insurance services to the customers.

The Executive Head, Marketing, Old Mutual Nigeria, Alero Ladipo, said the launch of the brand’s revamped e-commerce web portal aligns with its leverage of digital innovations to deepen accessibility to its insurance solutions to its customers.

She said: “We are committed to deepening accessibility to insurance solutions to our customers in Nigeria. With the rapid spread of COVID19, businesses have resorted to working remotely.

“Also, the federal and state governments had to carry out the responsible constraint on movement and large gatherings in its effort to break person-to-person spread of this virus. So, it is expedient that we meet our customers at the point of their needs.”


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