Starbucks plans to start reopening some stores next week that were shuttered by the coronavirus outbreak — and expects to be operating 90 percent of its nationwide locations by June, a report said.
The reopening of stores — 50 percent of which closed their doors during the pandemic — will be rolled out in stages, with 30 locations kicking off the recovery process, Starbucks COO Rosalind Brewer said in a Tuesday earnings call, according to the trade publication Nation’s Restaurant News.
There will initially be no seating inside the first 30 stores, “and we will monitor what happens [before we move forward],” Brewer said, according to the report.
“Then, later in the summer, we’ll add curbside access to our stores. We’re managing what we’re learning and applying what we learn accordingly,” she said.
The company also plans to adhere to changing times by utilizing drive-thru, delivery and in-store pickup services, the publication said.
“As we begin the recovery process that requires ongoing monitoring to rapidly adapt and recover, we are well-adapted in our digital assets to expand service to customers and focus on the customer experience, beverage innovation and digital assets,” Starbucks CEO Kevin Johnson said during the call.
US stores that remained open during the pandemic saw an average sales drop of 25 percent. Nationwide, store sales decreased by 3 percent, according to Nation’s Restaurant News.
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